Electronic Signature coming soon to the CGDP participants

Currently, most forms used by the TPA require original, hard copy signatures. In order to prevent processing delays and putting timely payments at risk due to changes in banking information, the TPA will gradually begin implementing an electronic signature process for all forms. The first form to use electronic signature will be the bank account change forms. This implementation will begin in the next few weeks.

 

This new process has the following features:

The forms will largely remain the same as they are today – the difference will be that the authorized signer must be specified by the person completing the form. The signer will receive an email message, inviting him or her to review and sign the form. The signer will be prompted to enter a PIN, which will be electronically provided by the TPA upon completion of the form. Once the authorized party enters his or her PIN, the signed form is electronically sent to the TPA for review and execution of the change. Executed copies of the form are then emailed to the person completing the form as well as the authorized signer. This change is expected to take place over the next several weeks.